CertaPro Painters of Charleston, SC

Reviews

• Alan H.

  star star star star star 10 June 2026

  Being a former West Suburban Chicagoan, I sometimes set my standards too high and am disappointed.  Have owned 5 houses (last one here in SC) and have had 5 different painters. Well, CertaPro - Juan's Team (remember that one, Juan's team) restored my confidence in the essence of craftsmanship when it comes to interior painting.  I've only had one other painting contractor who performed as meticulous work as CertaPro - Juan's team and that was 25 years ago.  
  
  Critical key performance indicators include 1) Wall Prep (A) - 5 workers spent a half day on that using a couple of different methods  2) Caulking (A) - color matched and lines were uniform and even with no smearing marks; 3) Accuracy in lines between walls and trim (A) - couldn't find any bleed over with my Nitecore flashlight in reviewing their work; 4) Smooth even tones across all wall surfaces big and small (A) - this is where thorough wall prep and proper brush/roller technique raises the bar on performance; 5) No paint spatter on furniture, clothing, floors, or carpet (A) - my wife is the expert on this area that Juan's team passed with an A; 6) Not leaving tools, ladders, drop cloths etc. overnight where someone can trip on them (A); Juan would do a walk through before being the last team member out the door at night; 7) Finishing the job on time as promised (AA) - Juan's team which counted up to 6 I believe, finished a day early with the exemplary ratings above; 8) Clean up (A); no dust, foot tracks or fingerprints left on windows, tv screens, mirrors etc; 9) Moved furniture, tv's, clothing without piling things on top of each other promoting damage (A); no question here; and finally 10) Juan found an edge between the ceiling and the wall going up the stairs that I missed and corrected it (A) - a hallmark of a professional whose calling card is his portfolio.   That's as good an assessment of expectations meeting performance as I've experienced lately.

• Vonie G.

  star star_border star_border star_border star_border 27 May 2026

  I can't say one way or the other if they do good service because they did not show up for the appt (I have an email confirming the appt).  Thirty minutes after the appt time, the estimator called to say that he had made another appt during my scheduled time because he could not reach me by phone the day before or that morning (I did try to call him back in the morning but he didn't answer the phone).
  He could have texted me or sent an email;  who relies on phone service these days?  I was also not told when I called to set up this appt that I needed to be available by phone the day before the service to answer questions (I was out of my area yesterday).  Wasted morning.

• Tracy G.

  star star star star star 18 May 2026

  I met CertaPro owners, Sherry & Doug, earlier this year while out and about downtown. First impressions were they were really nice people that were dedicated to their business. They impressed me so much that I recommended them to my boss when she moved into her new house on James Island and wanted it painted.
  
  Not only did they help her decide on paint colors and finishes, they were absolutely amazing in working around her very tight schedule. Between house closing, moving in, kids starting at their new school AND new furniture being delivered, there was a very small window that everything could be done. When you're talking about the interior walls of a 3300 sq. ft, house that is no mean feat.
  
  The workers and crew were extremely polite and diligent and they got the job done, and done well, when they said they would. I would highly recommend them to anyone in the greater Charleston area!